ENGLISH SUMMARY

• consultancy for improving the overall effectiveness of your business processes and customer services
• project management from business case analysis to IT roll outs, for implementing process and quality control
• interim management for setting up departments, changing the way of working or other temporary assignments

• assessment of the added value of your IT - technology and organization
• analysis of the costs, benefits and risks of IT development projects and investments
• management of IT projects from business case to working system in a trained organization
• setting up service driven IT departments compliant to accepted service levels
• realizing customer driven helpdesks, call centers, customer care centers etc.
• implementing process, quality and performance management

Weidema Advies can help you improve your customer service levels and business results by improving the management, control and structure of your business processes; especially where IT is involved.

If you want to know more about approach, timelines, costs etc. please contact Erik Weidema by phone (+31 653 373453) or email (info@weidema-advies.nl).